Privacy Policy
Effective Date: 25 August 2025
Business Name: Cartersark
Location: Australia (serving global clients online)
1. Overview
At Cartersark, your privacy is a top priority. This Privacy Policy explains how I collect, use, store, and protect your personal information. All client sessions are confidential, and your data is handled with respect, care, and legal compliance.
2. Information I Collect
I may collect the following information:
– Your name and email address (for communication and scheduling).
– Session notes and relevant personal information you choose to share.
– Any forms or questionnaires you voluntarily complete.
No financial details are stored on this site. Payments are processed securely via third-party platforms (e.g. Stripe, Calendly, or PayPal).
3. How I Use Your Information
Your information is used to:
– Schedule and conduct your sessions.
– Maintain accurate client records.
– Send follow-up resources, summaries, or appointment reminders (with your consent).
– Meet legal and ethical obligations for therapeutic or coaching records (if applicable).
4. Confidentiality and Security
All client sessions are held in strict confidence. I do not share, sell, rent, or disclose your personal information to third parties unless:
– Required by law (e.g. subpoena, legal obligation).
– You provide written consent to share with a nominated party (e.g. your healthcare provider).
Client records are stored securely on a password-protected computer and cloud platform (e.g. Google Docs), accessible only by me.
5. Global Clients and GDPR
If you are located outside of Australia (e.g., the EU or UK), you have the right to:
– Request access to the information I hold about you.
– Request correction or deletion of your data.
– Withdraw consent at any time.
You can contact me directly at info@carterark.com for these requests.
6. Use of Zoom and Third-Party Tools
All sessions are conducted via Zoom or another secure video platform. Recordings are not made unless you explicitly request and consent to this in writing. I use third-party tools (e.g. Google Docs, Calendly, Stripe) in line with their own privacy policies.
7. Cookies and Website Tracking
This website may use cookies or simple tracking tools (like Google Analytics) to understand site usage. No personally identifiable information is collected unless you provide it through a form or contact.
8. Updates to this Policy
This policy may be updated from time to time. The most current version will always be available on this website.
9. Contact
For questions about this Privacy Policy or your personal data, please contact: